Deleting patients

Patients can be completely deleted from Hugo Systems. Once a patient is deleted, all of their associated records will be deleted, and the associated user will not be able to log into the patient portal.

Only patients who have been archived may be deleted.

To delete a patient:

1. search for the archived patient
2. click on their name in the search results list
3. click on the dot menu on the right of their name
4. click Delete archived patient
5. confirm that you want to delete the patient

Deleting a patient is a permanent action - any data associated with the patient’s profile will not be able to be restored after deletion.