Reserve Appointment Time Slots
Time slots can be reserved from the appointment grid on a per-location basis to prevent appointments from being booked at those times.
Time slots can be reserved in the following ways:
- for a single time slot
- for the current date and a time range
- for a range of dates and a time range
Reserving a single time slot
To reserve a single time slot:
- navigate to the appointment grid
- locate the time slot in the column you would like to reserve
- click on the - (minus sign) in the time slot
Reserving time slots for the current date
To reserve time slots for the current date:
- navigate to the appointment grid
- if your practice has multiple locations, ensure you have the correct location selected
- click on the Reserve time slots button in the top right of the page
- click on Reserve for today to expand the form
- make your selections - time slots can be reserved for a specific column, or for all columns on the day
- click Reserve time slots
An email will be sent once the time slots are reserved.
Reserving time slots for a date range
Time slots can also be reserved over a range of dates for a given location.
You will receive an email with a summary of the reservations, indicating for each time slot one of the following:
- navigate to the appointment grid
- if your practice has multiple locations, ensure you have the correct location selected
- click on the Reserve time slots button in the top right of the page
- click on Reserve by date range to expand the form
- make your selections - time slots can be reserved for a specific column, or for all columns on the day
- click Reserve time slots
An email will be sent once the time slots are reserved.
Reserved time slot emails
When time slots are reserved for the current date, or for a date range, an email will be sent to the user who is reserving the time slots with a summary of the reservations.
Each time slot will have one of the following outcomes:
- the time slot was successfully reserved
- the time slot has already been reserved
- the time slot couldn’t be reserved because it contains a patient appointment