block Appointment timeslots

timeslots can be blocked from the appointment grid on a per-location basis to prevent appointments from being booked at those times.

timeslots can be blocked in the following ways:

• for a single timeslot
• for the current date and a time range
• for a range of dates and a time range

Blocking a single timeslot

To block a single timeslot:

• navigate to the appointment grid
• locate the timeslot in the column you would like to block
• click on the - (minus sign) in the timeslot

Blocking timeslots for a date range

timeslots can also be blocked over a range of dates for a given location.

You will receive an email with a summary of the blocked timeslots, indicating for each timeslot one of the following:

• navigate to the appointment grid
• if your practice has multiple locations, ensure you have the correct location selected
• click on the block timeslots button in the top right of the page
• click on block by date range to expand the form
• make your selections - timeslots can be blocked for a specific column, or for all columns on the day
• click block timeslots

An email will be sent once the timeslots are blocked.

Blocked timeslot emails

When timeslots are blocked for the current date, or for a date range, an email will be sent to the user who is blocking the timeslots with a summary of the blocked timeslots.

Each timeslot will have one of the following outcomes:

• the timeslot was successfully blocked
• the timeslot has already been blocked
• the timeslot couldn’t be blocked because it contains a patient appointment